Big Call Centers - Feeling the Pain?

The big call centers are feeling the pain because allot of the major companies in the states are down sizing but the small call centers are still getting bigger!

This is some thing that I did not think about, when all the large call center’s are dropping accounts like fly’s the small call centers that have some type of advertising are slowing growing bit by bit. This is nothing major compared to the number of accounts or agents that the big call centers have but its playing there toll because there prices are about the same if they were to home source in the States. So now the smaller Philippine call centers are lowering there prices to compete with the prices of the big boys along with the call centers that are offering home sourcing, does this mean that the big boys are going to go down? I don’t think so, they will always be around because the demand will always be in need but you are going to see some of the smaller call centers in the Philippines growing over the next couple of months.

Now India, you are going to be done here very shortly the US, AU and the UK is done working with you, it’s only time until you will say, India what?