Working in a call center firm is very decisive much more to those operators. On the part of workers like me and anybody else we know that this is not a lifetime career for us but because of the sudden job popularity, people here are encouraged to work instead of working outside boarder. On the other hand, for those operators who are investing time, effort and patience to run a business like this, they need to provide everything to keep it effective, sensible and profitable of course.
More often than usual, call center contribute or supply larger amount of employment almost every quarter of the year. The main reason why entrepreneurs chose to outsource here in the Philippines, because both big and small business centers are into job seekers for the reason that employment here is somewhat available. Filipinos wants to broaden their skills and knowledge and that could only mean that we can do multi tasking job.
Call Center life here in the Philippines is measured as the practical work these days. When it comes to accessibility, Filipinos are highly capable because of being flexible. There are people working even part time for this kind of job while studying. Reasons why foreign countries want to outsource here because they believed on the talents , intelligence and lifestyles of some Asian countries especially here in the Philippines.
Everyday you will see numbers of applicants here in Ortigas looking for job, job that could possibly give them wondrous experiences. The moment you get into this kind of work you will see for yourself the different changes that could happen. Late at night hangouts, taking advantage of spiffs and commissions, new colleagues, and interesting working environment are some of those changes. For people spend their time to this kind of profession, some find it motivating for them for their personal growth.
June 12, 2009
Hi,
I came to know of a very good dialer called C-Zentix which is a single box solution and plug-in play solution. Means your call center can be up in 2 hours , no client side installation is required. I want to try it out but unable to get enough information about a local vendor.
Do you know any vendor out of phillipines providing that.
June 13, 2009
I’m not sure what I will have a look around.
July 13, 2009
I work at an actual call center and I’m a sales agent. I’ve been working for a few months now since I am a fresh grad and I am thankful that there are jobs like these that pay well especially to us kids who haven’t figured out exactly how to get what we want in life the way we want it. I actually found my job online and i stumbled upon http://www.callcentercrossing.com and i think its a good site for those who are still looking for jobs. thanks and more power
-maxma
August 18, 2009
Absolutely true, all the things the author has written in here. From great pay to great friends, from smoking, dropping of calls, mugs, non-biz websites like this, dress-downs, pins, GA’s, outings, team building, coke, ice-tea, SIL,TLO, PLA,VTO, sex, flings, no work, no pay, from no recordings to no sale, credit cards, checking accounts, extend credit to cancellations,….etc, etc, etc
October 25, 2009
Being a call center agent may be stressful, but there are also times that this Job is actually fun. I really enjoy those night outs with my new found friends on our payday.
October 29, 2009
Don’t forget the complete absence of nuisances like “rush hour” and “waking up early.” >:D
January 15, 2010
I am a call center agent and believe it or not, I am so damn inlove with my job. This job is easier compared to office work. Imagine, you just have to answer the phone and give resolution to the customer in 2-3 minutes and presto, problem solved! Once you logged out on avaya, it means you’re out. Go home na!
