Working in a call center firm is very decisive much more to those operators. On the part of workers like me and anybody else we know that this is not a lifetime career for us but because of the sudden job popularity, people here are encouraged to work instead of working outside boarder. On the other hand, for those operators who are investing time, effort and patience to run a business like this, they need to provide everything to keep it effective, sensible and profitable of course.
More often than usual, call center contribute or supply larger amount of employment almost every quarter of the year. The main reason why entrepreneurs chose to outsource here in the Philippines, because both big and small business centers are into job seekers for the reason that employment here is somewhat available. Filipinos wants to broaden their skills and knowledge and that could only mean that we can do multi tasking job.
Call Center life here in the Philippines is measured as the practical work these days. When it comes to accessibility, Filipinos are highly capable because of being flexible. There are people working even part time for this kind of job while studying. Reasons why foreign countries want to outsource here because they believed on the talents , intelligence and lifestyles of some Asian countries especially here in the Philippines.
Everyday you will see numbers of applicants here in Ortigas looking for job, job that could possibly give them wondrous experiences. The moment you get into this kind of work you will see for yourself the different changes that could happen. Late at night hangouts, taking advantage of spiffs and commissions, new colleagues, and interesting working environment are some of those changes. For people spend their time to this kind of profession, some find it motivating for them for their personal growth.
June 12, 2009
Hi,
I came to know of a very good dialer called C-Zentix which is a single box solution and plug-in play solution. Means your call center can be up in 2 hours , no client side installation is required. I want to try it out but unable to get enough information about a local vendor.
Do you know any vendor out of phillipines providing that.
June 13, 2009
I’m not sure what I will have a look around.
July 13, 2009
I work at an actual call center and I’m a sales agent. I’ve been working for a few months now since I am a fresh grad and I am thankful that there are jobs like these that pay well especially to us kids who haven’t figured out exactly how to get what we want in life the way we want it. I actually found my job online and i stumbled upon http://www.callcentercrossing.com and i think its a good site for those who are still looking for jobs. thanks and more power
-maxma
August 18, 2009
Absolutely true, all the things the author has written in here. From great pay to great friends, from smoking, dropping of calls, mugs, non-biz websites like this, dress-downs, pins, GA’s, outings, team building, coke, ice-tea, SIL,TLO, PLA,VTO, sex, flings, no work, no pay, from no recordings to no sale, credit cards, checking accounts, extend credit to cancellations,….etc, etc, etc
October 25, 2009
Being a call center agent may be stressful, but there are also times that this Job is actually fun. I really enjoy those night outs with my new found friends on our payday.
October 29, 2009
Don’t forget the complete absence of nuisances like “rush hour” and “waking up early.” >:D
January 15, 2010
I am a call center agent and believe it or not, I am so damn inlove with my job. This job is easier compared to office work. Imagine, you just have to answer the phone and give resolution to the customer in 2-3 minutes and presto, problem solved! Once you logged out on avaya, it means you’re out. Go home na!
May 20, 2010
Call Center or BPO was so terrific, It gives a lot of job opportunities here in our country. The economic will be going better.
May 25, 2010
Hi! Not to be nitpicky, but I think that you mistitled your entry; maybe you should have called it “Why Filipinos Apply to Call Centers,” or something like that. Thanks for the post, though; you make very good points.
June 9, 2010
I love my job. I’d love what Im doing.. Just think for your not working during the shifts.. Just enjoy everything. 
July 11, 2010
Hi, I used to work as a call center agent. To be exact, its an easier job than being an office boy. You justh have to get used to working schedules as some might not able to wake up in the middle of the night to catch the 1st shift lol. Good luck
July 12, 2010
hi good day to all of you . im just want to ask if theres a hiring for csr at your company can you pls mail me back thankz.
July 12, 2010
@ augusta hi i agree with you .. just enjoy what you are doing .nice one
August 12, 2010
Being a call center agent is not easy but it’s nice to serve clients and be challenged to handle pressure.
August 19, 2010
Wow, those are very powerful words. I think that it would be a better thing for the newly hired agent to get to know that the company is before getting in to his job.
September 24, 2010
I love working at call centers too. Some companies are strict others are more laid back. If you’re looking for a call center job just e-mail me and I’ll help you out. even give you a few pointers how to pass the screening. ;P
October 6, 2010
Have you heard of One World Connection? Its a Call Center in Ortigas, I applied and this Co Owner Named “Patrick David” asked me to send a resume in his condo instead. He promised I will get a job if I sleep with him. The nerve! He is a Fatso! He think that he is an american he can have whatever he wants? and worse he is using the Company name to get women to sleep with him. At the Reception I have seen a lot of women submitting resume. This guy should be Kicked out! Beware of this guy!
November 21, 2010
Hahahahaha… the said man is a jerk.
The reasons of which I will not discuss further.
January 14, 2011
Many filipinos are applying in the call center. In call center we can earn a lot of many.I’ve been working for the TRG Philippines for 5 years.In this company I can say that this company can help you to sustain my needs.
February 17, 2011
I love working in a BPO industry.. aside from having enough salary, it boost my ability to handle pressure.. hehei.. PRESSURED BUT SATISFIED…
June 14, 2011
Just wanna know if i applied at hsbc edp and im a default payer of another credit card, do you think my application will be accepted?
October 31, 2011
i just got hired in a call center agent company here at Clark Pampanga I’m wondering why they’re hired me…i don’t even can speak English fluently and stuttered every time i speak English..what did i do? i came confident and the my interviewer ask and ask over and over again until my interviewer asked a 1 million question I really don’t know what to answer what i did is looked in her eyes, smiled and I answered “I don’t know” but she include me please guys help me to figure it out this thingy thing i want to learn I’m craving to learn..
November 2, 2011
Sounds like you are in some shit, sorry really don’t know what to tell you. Sounds like you should have never applied for the job. I would do your best to work on your English every day instead of talking Filipino I would only talk English even when you are talking to your friends, its the only way you will improve.
