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Home sourcing

By beau On September 13, 2008 Under Call Center

npr

I think that its about right, over the last couple of months our business has dropped big time and I really did not know why the Economy oil what ever but I think this was a reason also.

I have thought about home sourcing here but not with the Philippines agent but with foreigner agents.

We are now offering the same services as in the States home sourcing but here in the Philippines with all kinds of nationalities US, UK, AU ect.

The difference is only in Price from the US and here, we are offering this service at $1599 something around 10 dollars a hour. Now some people will say that they can pay a call center agent that there in the US which is quite true but in other countries like the London and Australia they are paying something like 18 dollars a hour and its very hard to find people that are willing to work in a call center.

All of the home sourced agents are educated and college educated.

Do I think that the Philippines can not compete with America or the other countries for outsourcing? No not at all, I think that the Philippines is great place to outsource to if you are looking to save money on labor and other over head.

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One comment - add yours
myra

September 14, 2008

Absolutely!! Unemployment rate is too high in the Philippines though most of them are graduate of any 4 years course, most of them take their chances even for a very low salary just to have a job. Moreover, others use this as a stepping stone for getting points applying abroad.

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