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Low cost call centers in the Philippines

By beau On September 16, 2008 Under Call Center

I have been baging my head on the wall the last couple of days because I have seen these Philippines call centers being able to offer low prices, somthing like 800 dollars a month. I finnaly had a chance to talk to a potentional client that is working with one of these low cost call centers but said the the service was pretty good. I have been waiting to talk to some one that is working with one of these call centers about how the service was and what they where offering like

800 number
Local number
fax
PBX
Predictive dialer
Call center recordings
Call barging
Remote monitoring
Reporting
Tier 2 voip provider, commercial grade
CRM
IVR
Voice mail
Call Conferencing
Redundancy

Now take away about 90% of those features and that what you get for 800 dollars, pretty much you are getting a person, local phone number and unlimited incoming and out going calls. This does not mean I think that its a bad idea or these companies are offering a bad service, I think it’s brilliant.

Any one interested in just these services we can match the same price, if you want the extra addons the price is 200 bucks more.

Last thing, with most low call centers have set up fees and deposits.

2 comments - add yours
tooch

September 16, 2008

From my experience, its just low at the start but ends up more expensive in the long run

ben10

September 16, 2008

I know someone who worked with this low cost call centers. And he ends up like “I want my money back. Because of down time and bad lines.

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