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Price or Quality

By admin On September 16, 2008 Under Call Center

Because of the huge numbers of Call Centers here in the Philippines offering Seat Leasing, you might be surprised on how low they would go when it comes to price. The question is, is cheaper always better? Is it going to save you money in the long run? or maybe its cheap when you start but would hurt you in the future.

I don’t have anything against companies that offers low price solutions, I actually think its a good idea. All I’m trying to say is that, we know that we get what we pay for. We have to admit that we can never buy a Ferrari with a price of a Volkswagen. My point is, if you need something cheap with just the basic phone setup and such, then cheaper alternatives are fine. But if you are looking towards a bigger and longer future in the business, with capabilities to please your clients, then spending a bit more would not hurt you. Always remember that investing on quality is never an expense.

Bottom line, for those of you who are gearing towards leasing seats for your operations, look at the entire package of the offer,don’t just rely on the price, remember, cheaper is not always better.

rgs

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3 comments - add yours
tooch

September 16, 2008

I would have to say that you can never sacrifice quality just because the other one is cheaper, quality is whats most important

pirateking

September 16, 2008

The company should have a lot of packages to choose from. If i have to choose i’ll take the not that very expensive package but suites the services i need.

alexmack

September 17, 2008

I still say quality over price, who needs a cheap service that doesnt work well anyway?

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